Citrix Receiver For Mac 12.7
CitrixReceiverforMac12.9 What’snewin12.9.1 May22,2018 AnewsecuritycertificatewasrecentlyreleasedtofurtherenhancethesecurityofCitrixReceiver.How. This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Mac Receiver 12.7: Unable to launch application Error: 'Cannot connect to server' while connecting through Citrix Receiver.
TIP: Many StreetSmart Edge® menu items are available by right-clicking in the software. To right-click using a single-button Mac mouse, press and hold the CTRL button when you click. There may be additional methods found in the preferences of the device you use (Trackpad, Mighty Mouse, laptop touch pad, etc.).
1. Log in to www.Schwab.com and go to the Trade tab. Click Launch StreetSmart Edge.
2. In the next screen, click the Install button.
3. Download CitrixReceiver.dmg. In Safari, the download will begin automatically. In Firefox, choose Save File and click OK.
A note for users running Mac OS X 10.5 or below:
The installer you will be downloading will be called CitrixReceiver11_2.dmg instead of CitrixReceiver.dmg. This is due to changes in Mac OS X from 10.6 onward. You will be installing an older version of the Citrix receiver which supports your version of Mac OS X. Your system specifications will be automatically detected and the correct version of the Citrix receiver will be downloaded.
4. Double-click on the downloaded file CitrixReceiver.dmg to begin the installation.
5. Click the Citrix Receiver window to bring it to the front, and then click Install Citrix Receiver.pkg.
6. Click Continue in the pop-up to allow the software to install.
7. Click Continue again to begin the installation.
8. Click Continue to view and agree to the Citrix License Agreement.
9. Click Agree to continue with installation.
10. Click Install to finally begin the installation.
11. Enter the Name and Password of the Macintosh administrator and click OK.
12. When the installation completes, click Close.
13. Close the Citrix Receiver window.
14. Close the Downloads window.
15. In the Citrix XenApp Log On screen, click the Log On button to continue. The Logon Type will always be Anonymous. No log on credentials are needed.
16. Click the StreetSmart Edge icon to launch.
17. Log in to StreetSmart Edge
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defaults write com.citrix.receiver.nomas AutoUpdateRollOutBucketIndex -int value
Valid values are 0, 4, 9.
wherein 0 corresponds to Fast, 4 correspond to Medium and 9 correspond to Slow.
For how to setup the rollout policy using macOS Server, please check the key AutoUpdateRollOutBucketIndex in Citrix Receiver Updates settings using macOS Server section.
Section 2: Citrix Receiver Updates settings using macOS Server
To make changes to the Citrix Receiver Updates setting using macOS Server, go to Profile Manager > Groups > Group Name > Settings > Custom Settings in macOS Server.
Edit Custom Settings and create a new Preference Domain for com.citrix.receiver.nomas as shown in the below image:
Citrix Receiver For Mac 12.7
The following are list of supported Citrix Receiver Update settings from macOS Server:
| Key | Type | Values | Description |
| AutoUpdateState | string | Auto, Manual, FollowSF, Disabled | Used to configure Citrix Receiver Updates state. Supported values: Auto: Citrix Receiver Updates set to check for updates automatically. Manual: Citrix Receiver Updates set to be check by User. No automatic checking for update. FollowSF: Citrix Receiver Updates check are as per policy set by Administrator on Storefront. Disabled: Citrix Receiver Updates disabled for Clients. |
| AutoUpdateRollOutBucketIndex | int | 0,4,9 | Used to configure the Updates rollout period. 0 corresponds to Fast, 4 corresponds to Medium and 9 corresponds to Slow. |
Section 3: Citrix Receiver Updates Logging
Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and 12.7.
Citrix Receiver Updates logs can be found in the ~/Library/Logs/Citrix Receiver folder. The log files related to Citrix Receiver Updates are:
- Citrix Receiver Updater_Timestamp.txt
- ReceiverHelper_Timestamp.txt
Section 4: Troubleshooting Citrix Receiver Updates
Check for the requirement below as part of troubleshooting Citrix Receiver Updates.- If you have configured an SSL intercepting outbound proxy, you must add an exception to the Receiver Citrix Receiver Updates Signature service (https://citrixupdates.cloud.com) and the download location (https://downloadplugins.citrix.com).
Common issue #1: Software is up-to-date:
To check for updates manually, select the Check for Updates option from the Citrix Receiver for Mac icon in the menu bar. When you check for updates manually and do not find any update available, it is due to the following reasons:- No updates are available.
- Your account is set to a medium or slow category in the delay group. This indicates that the update rollout happens at the middle or at the end of the delivery period.
Solution
Citrix Receiver For Mac 12.7
:You can check for updates at a later time or wait for the Citrix Receiver Updates notification.
Common issue #2: Issues when checking for updates:
An update check can fail for various reasons. For example:- No network connection during the update check.
- Firewall settings do not allow a connection to the update server.
Solution:
Ensure that your network connection is working properly. Alternatively, also verify that the firewall settings are not blocking the connection to the Citrix update server.
Common issue #3: Issues when downloading the update:
There might be a network connection issue when checking for updates or when you click the Download option.
The following error message appears if there is an issue when downloading the update.
Solution:
Ensure that your network connection is working properly.
Common issue #4: Error during installation:
During installation of the update, the following issues might occur:- Not enough disk space
- System failed to start installer for Citrix Receiver for Mac.
Ensure enough disk space is available on the client machine for installation to succeed.